Register
Login
Contact Us
Shipping Software
All Solutions
International
Supported Carriers
How to Buy
Partner Resellers
ConnectShip Sales
Training
Online Training
Resources
Resource Library
Case Studies
Industry Blog
Video Library
Members
Login
Register
Product Documentation
Shipping Software
Resellers
Training
Resources
Members
This site uses cookies
I'm okay with that
More info
ConnectShip Solutions
On-Premise (Local Install)
Toolkit
Warehouse
Merchant
Off-Premise (Hosted)
Online Suite
PSS
DSS
Toolkit Cloud
Additional Information
Purchase
Case Studies
ConnectShip Brochure
Toolkit Cloud Video
How to choose the right products
How to choose a provider
Is my system compatible?
Contact Us
FedEx Ship Manager® Server SHA–2 Security Update Effective January 30, 2016
FedEx has announced a change to their encryption requirements. Customers with Windows XP® or Windows® Server 2003 may need to complete a step prior to the change to ensure workstations are secure and can continue communications with FedEx.
Please be aware that once FedEx updates its certificates to SHA-2, electronic shipping customers without one of the Service Packs detailed below will be unable to communicate with FedEx. .
Windows XP or Windows Server 2003 operating systems running Service Pack 2 (and below) alone cannot support SHA-2 encryption. If an update is required, FedEx recommends that you complete one of the following actions
prior to 01/30/2016
:
Windows XP customers
Install Microsoft SP3 through Windows Updates from the desktop or from Microsoft Downloads at
support.microsoft.com/en-us/kb/968730#/en-us/kb/968730
Windows Server 2003 customers
Request and install Hotfix KB 968730 via the
View and request Hotfix downloads
For SHA-2 update questions or technical assistance, please contact FedEx Support:
United States and Canada call 1.877.339.2774, email
websupport@fedex.com
.
Europe, the Middle East and Africa (EMEA), email
techsupport_emea@fedex.com
Asia-Pacific (APAC), email
fdxhelpdesk@fedex.com
Latin America and the Caribbean (LAC), email
tsc@corp.ds.fedex